Returns & Exchanges
At Unexpected, we want you to be completely satisfied with your unique fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit your style perfectly, we are here to help you find the right match.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
Download and Attach Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing